5 Strategies to Improve Your Commercial Fleet’s Sustainability

With extreme weather happening every day, there’s no doubt humans have had a profound effect on our environment. Making your fleet more sustainable can reduce that impact and send a positive message to your customers. One of the biggest contributors to environmental pollution comes from vehicle emissions. According to the EPA, 29% of all U.S. greenhouse gas emissions in 2017 came from vehicles and transportation. This makes vehicle travel the biggest source of emissions overall. All vehicles emit worse pollutants…


Why Your Fleet Needs a Preventative Maintenance Program

No matter the season or what type of vehicles your fleet operates, it’s always important that you have a preventative maintenance program. This type of program ensures that your fleet is always in tip-top shape, and dramatically lessens the risk of sudden roadside emergencies. Preventative maintenance includes lubrication, vehicle inspections, cleaning, repair, testing, and more. Even if you have the perfect preventative maintenance program, however, issues can arise. That’s why it’s vital to have a commercial roadside assistance plan on…


Winter Is Coming. Is Your Fleet Ready?

No matter where your fleet will be operating this winter, it’s important to make sure your vehicles are prepped for the cold, wet weather that is promised to take over the country this year. According to the American Trucking Associations’ Technology & Maintenance Council, roadside failures rise by about 22% in the winter. For the most part, these failures were in exhaust and lighting systems. While it’s virtually impossible to completely eliminate fleet maintenance in the winter, you can take…


7 Areas Where You Can Cut Fleet Management Costs

Having a fleet of company vehicles puts significant resources at your employees’ disposal, but it also creates significant liabilities in the form of ongoing fleet management costs. Organizations that feel that fleet costs have gotten out from underneath them may be looking for opportunities to reduce those costs and save overall on their fleet’s total cost of ownership. As experts in fleet management, we have identified seven ways to reduce your ongoing fleet expenses, including tapping cost savings that can…


How to Keep Your Fleet’s Drivers Happy

Many companies depend on their fleet drivers for critical business functions, yet they do not prioritize keeping their fleet drivers satisfied. Many do not even bother measuring driver satisfaction, giving them a lack of insight as to the scope or nature of any ongoing negative trends that could be going on. Satisfied drivers are more productive drivers. They also tend to stick with your company longer, saving you costs of onboarding, training, and recruiting. According to one study, replacing even…


5 Ways to Reduce Your Fleet’s Downtime

For fleet managers, vehicles being down and undrivable is one of the worst things that can happen. Not only do you have to figure out what to do with that vehicle (whether you repair or replace it), but you’re also losing money in the form of lost productivity. The good news is, if you take the proper steps, you can avoid lengthy downtime and keep your fleet up and running — and making money. Here are five ways to reduce…


Locked Out, Dead Battery and Flat Tires: How to Handle Common Roadside Emergencies

    Whether you’re heading on a cross-country road trip or running some errands in town, having a roadside emergency is always frustrating. Getting off-schedule can ruin your day — or your entire trip. A few of the most common roadside emergencies include getting locked out of your car, finding yourself with a dead battery, and getting a flat tire. There are plenty of ways you can handle these issues by yourself, especially if you know what you’re doing. But…


5 Reasons Customer Loyalty Programs Are Vital to Your Business

  Consumers have just about infinite choices when it comes to industries like yours, so their loyalty must be fought after harder than ever. One of the easiest ways to earn this trust is through value-add programs and services, which make choosing your business more rewarding compared to any competitors. Services like roadside assistance loyalty programs are often enough to push someone to commit to one company over another. In an era where customer acquisitions are getting more expensive than…


5 Tactics to Increase Customer Retention

FAST FACTS Nearly two-thirds of a company’s business is from existing clients and customers. Just a 2 percent increase in customer retention could save you as much as 10 percent a year. Members of loyalty programs spend about 15 percent more each year than other customers.   As we rush toward the end of 2018 and prepare for 2019, one of the main goals of every business owner is customer retention. Knowing who will be buying your goods and services…


Customer Retention Is Vital for Startups. Here’s How to Do It

FAST FACTS Acquiring a new customer costs 5x – 25x what it costs to keep an existing customer Increasing customer retention by just 5% can boost profits from 25% – 95% Helping customers Get Little Unexpected Extras can be the GLUE that keeps them from churning Customers are what keep companies in business. If your startup is too focused on long-term gains, you may lose sight of the customers you need to stay loyal now in order to build growth….